Politique de remboursement

Credit for returns is issued once we confirm receipt of the merchandise. Please be aware that your financial institution will need to process your credit and, depending upon the financial institution, it can take up to 20 business days to reflect the credit on your account.

Taxes (if applicable) and original shipping and handling charges are refunded with returns.

We can only issue refunds to the same credit card that was used in your original purchase. When you return items from a group of items purchased, the remaining amount spent may no longer be eligible for any discount you may have received (e.g., for gifts with purchase, free gifts, buying in quantity). If this is the case, the discount is subtracted from the price you paid for the returned item. To receive a complete refund, all items from the original purchase must be returned.

If you’re returning parts of a HyperX promotional offer or bundle, we will subtract the full price of the item(s) being returned from the total price paid and, if you paid more than such a resulting amount, HyperX will refund the over-payment to you.

If you financed your purchase, refunds will not include any interest due on the loan or any of the non-refundable amounts described above, and you will remain responsible for the performance of your financing agreement.